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4 ways to motivate employees during lean times

11 février 2010
Affiché par : sarchibald

If there’s anything that’s sunk lower than profit margins during the recession, it might be employee morale. And as workers get laid off, benefits get cut and stress takes hold, it’s not just your associates who are suffering—guests are too, as they experience less than glowing service.

Fortunately for the hotel industry, there are ways to motivate your work force without breaking the bank, according to panelists during a breakout session at the Hotel Association of Canada’s 2010 Annual Conference.

“Research tells us that professional development is usually at the top of the list of things that an employee values about their benefits in the workplace,” said Wendy Swedlove, president of the Canadian Tourism Human Resource Council.

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